---
title: "How to Never be Surprised by Staff Again"
type: "Article"
date: "2021-03-10"
updated: "2026-10-20"
description: "You will learn how to create an outcome focused team; how to improve quality and consistency in your business; how to know if someone will produce results BEFORE you hire them; how to write ads, etc."
url: "https://one-international.performia.workers.dev/en-au/learn/how-to-never-be-surprised-by-staff-again"
canonical: "https://one-international.performia.workers.dev/en-au/learn/how-to-never-be-surprised-by-staff-again"
markdown_url: "https://one-international.performia.workers.dev/en-au/learn/how-to-never-be-surprised-by-staff-again.md"
site: "Performia"
publisher: "Performia (Performia International AB)"
contact: "info@performia.com.au"
language: "en-AU"
topics:
  - "hiring"
  - "tips"
author: "Negar Riazati, CEO, Australia & China"
reading_time_minutes: 1
---

# How to Never be Surprised by Staff Again

*Article · 10 March 2021 · 1 min read*

> You will learn how to create an outcome focused team; how to improve quality and consistency in your business; how to know if someone will produce results BEFORE you hire them; how to write ads, etc.

Every business owner and manager needs to know how to hire the right people and build productive teams. It is one of the most important skills that successful leaders have worked out.

**[Click here to read](https://performia.ontraport.net/c/s/6G3/P/v/sma/P/6M7XIw/6gQxJWCCfj/P/P/P)** Mark’s story and his incredible business journey, before and after he discovered Performia.

> Prior to completing the Performia training and applying the systems, we had a toxic team culture. In less than 18 months, the company grew by over 50%, enhanced profit and moved to a very strong position.

Learn more about the Performia Journey by [scheduling your complimentary Performia Discovery](https://performia.ontraport.net/c/s/6G3/Unky/6/sgw/WZ7/6MWCNl/zpCzTVtMtr/P/P/WL).

You will learn new skills that you can start applying for improving your business productivity, including –

- Why you get surprised by staff and how to handle it
- The types of people that exist in a team
- How to create an outcome focused team
- How to improve quality and consistency in your business
- How to reduce the cost of errors
- How to know if someone will produce results BEFORE you hire them
- The four factors of hiring
- The Job Ads that attract better candidates
- Why some people are difficult to teach new things and how to handle it
- New strategy for hiring productive people
- How to create role clarity and improve productivity in every division
- How to not waste time in interviews.

Yes! We will truly cover this and provide you with real tips from our complimentary [Discovery](https://performia.ontraport.net/c/s/6G3/Unky/6/sgw/WZ7/6MWCNl/zpCzTVtMtr/P/P/WL) meeting.

Our purpose at Performia is to ensure any time we have contact with a client, colleague or friend, that we increase their productivity. So in every communication our goal is to help.

We look forward to speaking with you!

## Related articles

- [The best candidates are choosing you, too](https://one-international.performia.workers.dev/en-au/learn/to-make-a-selection-work.md) — Article, 2026-10-14
- [The hidden cost of hiring the wrong people on your culture](https://one-international.performia.workers.dev/en-au/learn/the-hidden-cost-of-hiring-the-wrong-people-on-your-culture.md) — Article, 2025-09-15

## How to cite

Performia (Performia International AB). “How to Never be Surprised by Staff Again”. Performia, 2021-03-10. https://one-international.performia.workers.dev/en-au/learn/how-to-never-be-surprised-by-staff-again (accessed <date>).

## Company & contact

- **Company:** Performia — legal entity Performia International AB
- **Address:** 2/162 Albert Road, 3205 South Melbourne
- **General enquiries:** [info@performia.com.au](mailto:info@performia.com.au)
- **Phone:** 1800 603 023
- **About:** Makes you build and manage teams more successfully.

---
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